Return policy

Cancellation Policy:

 

• Order Cancellation: Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be accepted as the order may already be in processing.

• To Cancel an Order: Please contact our customer service team at [Customer Service Email/Phone Number] within 24 hours of placing your order to request a cancellation.

​

Return Policy:

 

• 30-Day Return Period: You can return items for a full refund within 30 days from the date of delivery.

• Conditions for Return:

• Items must be returned in their original condition, with tags attached.

• Items should not have been altered, worn, or washed.

• Any items that show signs of wear, alterations, or damage may not be accepted for a return.

• Return Process:

• To initiate a return, please visit our Returns Center at or contact our customer service team.

• Pack the item securely and include the original packing slip. Use the provided return shipping label or your own method of shipping.

• Once we receive and inspect the returned item, we will process your refund within 15 days.

​

Non-Returnable Items:

​

• Certain items, such as final sale items, personalized products, or intimate apparel, may not be eligible for return. Please check the product page for specific return eligibility.

​

Refunds:

 

• Refunds will be issued to the original payment method within [number of days] days of receiving the returned item.

• Please note that shipping fees are non-refundable unless the return is due to a defect or an error on our part.

 

If you have any questions about our cancellation or return policies, please contact our customer service team. We are here to help ensure you have a positive shopping experience.